Complaints Procedure

It is important to us that we provide services of the highest quality to all our clients.  Occasionally things can go wrong and if they do, we recognise that we must hold our hands up, apologise and learn from our mistakes.  We have an established client complaints procedure in place to enable us to resolve complaints and problems.  Please click onto the following link to take you to our procedure: Complaints Procedure

Please refer to which is the European Commission’s website informing consumers of the existence of the ODR (Online Dispute Resolution) platform and the possibility of using this as a way of resolving disputes.

Contact us

O'Neill Patient Solicitors LLP

Chester House, 2 Chester Road, Hazel Grove,  Stockport, Cheshire, SK7 5NT


0161 694 3000 / 0161 483 8555



0844 576 2140 (we do not accept service by fax or email)