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Information security and privacy

O’Neill Patient Solicitors LLP is committed to protecting the information that we hold and process on behalf of our clients. We take a structured and pro-active approach to manging Information Security within our organisation, with the full support of our senior management team.

Please click here to view our Information Security Policy Public Statement, signed by our Managing Partner.

Data Protection Statement

The Data Protection Act 2018 is designed to protect individuals about whom information is entered and stored on computers and other systems. Any data about individuals (including yourself) which you enter onto our website directly or provide to us will be subject to the terms of the Data Protection Act 2018 and you are responsible for the accuracy and relevance of such data and must have the authority to disclose it to us and to authorise us to utilise it for the purposes stated below.

O’Neill Patient Solicitors LLP will use any personal information you provide solely for the purposes of marketing, administration and for the provision of legal services. Such personal information will not be passed to any third party, and will at all times be dealt with in accordance with the requirements of the Data Protection Act 2018.

You are not obliged to provide us with any personal information if you do not wish to do so.

If you have any queries regarding Data Protection matters then please contact: enquiries@oneillpatient.co.uk

or by post to:
Data Protection Enquiry
O’Neill Patient Solicitors LLP
Chester House
2 Chester Road
Hazel Grove

Email Monitoring

All e-mails received by or sent to the O’Neill Patient Solicitors LLP e-mail server may be subject to monitoring. Whilst O’Neill Patient Solicitors LLP employs current virus checking software, we accept no liability for any viruses as contained in e-mails received by its e-mail server or which originate or purport to originate from O’Neill Patient Solicitors LLP.

Privacy Statement

O’Neill Patient Solicitors LLP is committed to preserving the privacy of all clients and visitors to oneillpatient.co.uk. Please read the following privacy statement to understand how we use and protect the information that you provide to us.

By accessing this website and/or instructing us you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

You may be asked to provide certain information about yourself including your name and contact details.

Use of your information

Your data will enable us to provide you with the information which you may request and the legal services which you wish to receive. We will also use and analyse the information we collect so that we can administer, support, improve and develop our services to you. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our services. Further, where you have consented, we might also use your information to let you know about other services which we offer including training and educational programmes which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. We may also send you newsletters containing general information regarding our services. If you change your mind about being contacted in the future, please let us know by emailing us on enquiries@oneillpatient.co.uk

Disclosure of your information

The information you provide to us will be held on our computers and in a manual filing system. If our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, or distribute any of the information you provide to us without your consent.

Non-EEA countries

In providing legal services to you, we may be required to send information outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.


Cookies are small amounts of information which we store on your computer when you provide information to us via our website. Our system will issue cookies to your computer when you log on to the site.  See our cookies page for more details.

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us in writing at the address below. We are entitled by law to charge a fee, currently £10, to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy statement

Any changes to our privacy statement in the future will be posted to our website and, where appropriate, through e-mail notification.


All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: enquiries@oneillpatient.co.uk

Or by post to:
Data Protection Enquiry
O’Neill Patient Solicitors LLP
Chester House
2 Chester Road
Hazel Grove


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