Providing Consumer Guarantees

Manufacturers are under no obligation to offer a guarantee for goods. However, if a business does offer one, this will create a legally binding contract between the business and the consumer. A business may want to offer a guarantee because it:

• Promotes the product.
• Sets it apart from similar competitor products in the marketplace.
• Helps establish the business as a reputable and reliable manufacturer.

This checklist sets out the legal obligations a business owes to a consumer if it offers a manufacturers guarantee with its goods.

For further information, please contact our Business Law Team.

Contact us

O'Neill Patient Solicitors LLP
Chester House, 2 Chester Road, Hazel Grove,  Stockport, Cheshire, SK7 5NT


0161 694 3000 / 0161 483 8555



0844 576 2140 (we do not accept service by fax or email)